Utility Billing and Collections

Please contact a Utility Billing Specialist if you need help to:

• Answer questions regarding your utility bill.
  If you need help reading your utility bill, click here.                   
  
  
• Discuss probable causes of high usage.
  Click here for an online troubleshooting guide.               
  
  
• Schedule appointments for meter service.
  
  
• Research your usage, billing, or payment history.
  
  
• Coordinate water service turn-on and turn-off requests.  

By phone:  513-539-7374, option 1.
By email:  ub@monroeohio.org.