Utility Payments can be paid by cash, credit card, check or money order. Checks and money orders should be made payable to the City of Monroe.

sign up for ACH Debit

To have your bill automatically deducted from your checking account on the due date each month, please click here to complete an online form. If you prefer you can download an application (PDF) and email it to the Utility Billing Department or call 513-539-7374, ext. 1000 to have one mailed or emailed to you.

sign up for online payments through citizen self-service (CSS)

While CSS allows you to view your current balance, prior bills, and consumption history, it does not have recurring payment functionality. Click here to sign up for online payments.

Update effective 09/02/2021 - we are currently working towards implementing a new online payment portal. We should begin testing shortly. Check back for additional updates.


Your payment information will be kept confidential and will not be shared or used for any other purpose other than the purpose of this transaction.

Mail your payment to:

City of Monroe
PO Box 643972
Cincinnati, OH 45264-3972

deliver your payment to:

City Building Front Desk
233 S Main Street
Monroe, OH 45050

Monday - Friday
8 a.m. - 5 p.m.

use our  24-Hour Drop Box

Please do not drop cash in the drop box, drop off check or money order only. The drop box is located behind the City Building next to the PD entrance.


Update effective 09/02/2021 - we are currently testing a new payment kiosk that has been installed in the lower level of the city building next to the elevator. The kiosk has a sign on it that it is not ready for use at this time. Please check back for additional updates.