Snowbird / deployment status

If you will be absent from your residence for 3 consecutive months or more you may qualify for snowbird status. All charges with the exception of the sewer flat fee of $4.27 will be suspended until you return.

Program Requirements

• Only residential accounts are eligible for snowbird / deployment status.
• Your water service must be turned off for a minimum of 3 consecutive months. 
• It is recommended that you winterize the plumbing inside of your home. This is ultimately a decision of the homeowner.
• The application must be completed and submitted to the UB office at least one week prior to the date of the requested shut-off. To submit online please click here to suspend services.
• To have water turned back on, the resident must contact the UB office at least one week prior to the requested turn-on. Please click here to reinstate services. 
• A $70 administrative charge will be added to your bill at reinstatement for the suspension of services.