FAQs

What if I fill my pool or water my lawn prior to the summer sewer credit period?: If you fill your pool or start watering prior to the summer sewer credit period, please record the beginning & ending readings (of filling your pool). You will then submit this information utilizing the Request for Bill Adjustment form in the form center or by emailing the information to the Utility Billing department. This information should include your name, address, account #, a reason for the high usage, beginning & ending readings, and a calculation of how much water you used. With this information, the City of Monroe can adjust your sewer usage. If you do not have the readings or cannot estimate how much water you used, the City will estimate based on your last 6 months usage. Please note that an adjustment cannot be made if you are not on City Sewer.

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Utility Billing - Summer Sewer Credit

1. What is the summer sewer credit?: The summer sewer credit program is authorized by Butler County Department of Environmental Services to give homeowners a break on their sewer bill during the summer months for filling up pools or watering for new sod, existing grass, trees, flowers, etc. This credit will automatically calculate on the bills during the months of July – November (which is for June – October usage).

2. How is the summer sewer credit calculated?: The City of Monroe will take your highest winter usage from bills during the months of December – April (which is for November – March usage), and your Summer sewer usage will not exceed this amount billed during the Winter months. If there is no history to calculate, you will not be billed for any sewer usage billed over 6000 gallons.

3. What if I fill my pool or water my lawn prior to the summer sewer credit period?: If you fill your pool or start watering prior to the summer sewer credit period, please record the beginning & ending readings (of filling your pool). You will then submit this information utilizing the Request for Bill Adjustment form in the form center or by emailing the information to the Utility Billing department. This information should include your name, address, account #, a reason for the high usage, beginning & ending readings, and a calculation of how much water you used. With this information, the City of Monroe can adjust your sewer usage. If you do not have the readings or cannot estimate how much water you used, the City will estimate based on your last 6 months usage. Please note that an adjustment cannot be made if you are not on City Sewer.