I have a high water bill. Can I get an adjustment?

If you had a leak, and the water did not enter the sanitary sewer, then we can make an adjustment to the sanitary sewer portion of the bill only. 

Please access our online Bill Adjustment Request Form to find out if your bill can be adjusted.

Show All Answers

1. How do I start, stop, or transfer utility services?
2. How much is my water bill?
3. When is the next water meter reading?
4. Is my water meter read every month?
5. I have water running in my basement by the meter. What should I do?
6. A plumber told me to have my water turned off. Can you send someone out now? Is there a charge?
7. What do I need to do when filling my pool?
8. I have a water leak in my yard. Who will repair it?
9. How do I know if my toilet is leaking?
10. I have a high water bill. Can I get an adjustment?
11. What kind of leaks will affect my bill?
12. How can I lower my water bill and save water at home?
13. I am a landlord and want my tenants water turned off to evict them. Can you turn off the water?