What is the service charge based on?

Eventually, the service charge will be based on the amount of impervious area within a property. Impervious area is the best indicator of how much you use the storm water system. Single-family homes provide the basis for the rate. We are currently in the process of determining the average amount of impervious area for a single-family residence, which will form the basis for our storm water utility rate structure. For now, we are charging a single rate for residential properties and another for commercial, institutional, and industrial properties, regardless of property size, to provide income for our storm water program until an impervious area-based rate structure can be developed.

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1. What is a storm water utility?
2. Why do we need a storm water utility?
3. What is the concern about storm water quality?
4. What is the service charge based on?
5. How much is the storm water utility charge?
6. What is an impervious surface?
7. Is this a one-time charge?
8. How is property measured?
9. Who has to pay?
10. Is there a review process for the assessed service charge?
11. How much money will this service fee raise for the Storm Water Utility?
12. Why are churches and schools being billed?
13. Can I deduct the storm water fee on my taxes?
14. How will I be billed?
15. Is it possible to have my fee reduced?
16. I have installed detention basins on my property. Shouldn't this be reflected in a reduced fee?
17. How can you impose this fee without a vote?
18. What happens if I don't pay?
19. Where does the money go?
20. Isn't there already a fund for storm water?
21. Why not add this to my property taxes?
22. Is this money going to take care of the drainage problems created by new development?
23. I am a renter; do I pay the fee or does my landlord?
24. The City required me to build all these extra parking spaces. Why should I have to pay a service charge for them now?
25. My business is not connected to the City's drainage system. Why should I have to pay?
26. Has this program been used anywhere else?
27. How can I be sure this fee won't pay for other City projects?
28. I have a storm drainage problem, what shall I do?