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Frequently Asked Questions 
 Police Department

  1. Where is the Police Department located?  
  2. How do I contact the Police Department?  
  3. How many officers are in the Department?
  4. I need to have fingerprints taken. Where can I get this done?  
  5. I would like to ride along with a police officer. How do I sign up?  
  6. If I have a concern, complaint or want to commend a Monroe Police Department employee, what should I do?  
  7. Why do they ask so many questions when I call the police?  
  8. How do I obtain a copy of a police report or accident report?  
  9. How can I report a traffic-related problem in my neighborhood?  
  10. How can I report a vehicle left on the street for a long period of time?  
  11. How can I report narcotics activity in my neighborhood?  
  12. Can I make a police report over the phone or does a police officer have to come to my house?  
  13. I received a traffic ticket, where do I pay?  
  14. I received a traffic ticket and I don't think it is fair. What can I do?  
  15. Why aren't officers catching "real" criminals, instead of writing tickets?  
  16. Should I report suspicious activity in my neighborhood?  
  17. What can I do about barking dogs in my neighborhood? How can I report animals running loose in my neighborhood?  
  18. What can I do about my noisy neighbors?  
  19. Can I have an officer check on a license plate?  
  20. I saw an officer "bust" an intersection with his lights and siren only to turn them off when he/she got down the road. What was he doing?  
  21. Why can't officers resolve or intervene in a civil matter?  
  22. Why do officers shine so many lights when they stop a vehicle?  
  23. Why do I see officers speeding all over the place?  
  24. I'm intimidated by officers, would they mind me saying "hi" or shaking their hand?
  25. I have been a victim of Identity Theft, what do I do?
Where is the Police Department located?

Monroe, 233 S. Main St. Monroe, Ohio  45050  

How do I contact the Police Department?

In an emergency, dial 911 from any phone within the City. This number applies for any emergency--police, fire, or emergency medical services (EMS). For all non-emergency calls requiring police assistance, call 513-539-9234.
 

How many officers are in the Department?

The Department currently has 33 sworn officers. 

I need to have fingerprints taken. Where can I get this done?

The Police Department offers fingerprinting on Tuesdays from 10a-11a and Thursdays from 5p-6p. Fingerprinting costs $27.00. No appointment is necessary, but you are required to bring the fingerprint cards that will be used if you need inked prints. If not it will be done electronically. 

I would like to ride along with a police officer. How do I sign up?

Residents who want to ride along with a police officer may obtain a ride along application from the police department. Once it is completed and turned in at the Police Department, an Officer will contact you to set up a date and time for this worthwhile experience.

If I have a concern, complaint or want to commend a Monroe Police Department employee, what should I do?

The Monroe City Police Department is committed to maintaining a professional force and department. Both officers and civilians work for the department. If anyone has a complaint or commendation regarding an officer's actions or a civilian employee’s actions, he/she is encouraged to speak with a department representative about the incident. Everyone should know they have every right to make a complaint and that no retaliation will come as a result of that complaint. The department will diligently investigate the complaint and implement corrective measures if they are warranted.  

Why do they ask so many questions when I call the police?

Police call takers are trained to get as much information as possible in order to determine the nature of the problem and its seriousness. For your information, while the police call taker is trying to obtain the necessary information, in most instances, they have already dispatched police vehicles to the scene. The information you provide will further assist towards your safety and that of the police officers

How do I obtain a copy of a police report or accident report?

All non-accident reports must be obtained from the Monroe Police Department. The cost for a report is free unless it is over 10 pages or contains pictures. It's $0.05 per page over 10 pages.

Accident reports, which were written by Monroe Police Officers, can be obtained online. See the Monroe Police Website or click here

How can I report a traffic-related problem in my neighborhood?

You can report traffic-related problems in your neighborhood by calling the dispatcher at 513-539-9234. Please provide information to the Call Taker about the location and nature of the problem, when it occurs, and whether you would like to have an Officer call you back. The problem will be forwarded to the appropriate unit for response and action (City Police Traffic Unit, City Traffic and Transportation division, or to Montgomery County if the problem lies outside City Limits).
 

How can I report a vehicle left on the street for a long period of time?

Call the Police Department non-emergency number at 513-539-9234, and advise the call taker of the location and description of the vehicle.  An Officer will check the vehicle to determine whether or not it can be legally on the street. 

How can I report narcotics activity in my neighborhood?

You can report narcotics activity in your neighborhood by calling the Police Department at 513-539-9234. 

Can I make a police report over the phone or does a police officer have to come to my house?

The City of Monroe Police department does not take reports over the phone. We feel that it is important that an Officer respond to your home or business and talk with you directly while taking a report.  

I received a traffic ticket, where do I pay? 
You should pay your ticket by mail, or in person to the appropriate court checked on your citation. The reverse side of the ticket will have information regarding payment. Contact the appropriate court for further information.
 
I received a traffic ticket and I don't think it is fair. What can I do?

If you received a traffic ticket and you feel that it was issued in error, then we encourage you to set up a hearing before a judge. To do this, do not pay the traffic ticket, show up on the court date given on the citation to contest the citation. If you do not pay the citation out prior to the court date or show up on the court date, a warrant will be issued for your arrest. 

Why aren't officers catching "real" criminals, instead of writing tickets?
It is the policy of the Department to enforce all of the laws of the State of Ohio, and by doing such, the Department is committed to effective traffic enforcement to reduce accidents, apprehend drunk drivers and to ensure a high degree of safety on the highway. 
Should I report suspicious activity in my neighborhood?

Yes, the Police Department depends on citizens calling to report crimes or suspicious activity. The police person who takes your call will ask questions about the suspicious activity to determine its nature and ask for descriptions of the people involved. You may be asked if an officer or detective may contact you. Please call 513-539-9234 to report suspicious activity. 

What can I do about barking dogs in my neighborhood? How can I report animals running loose in my neighborhood?

To report incidents involving animals call 513-539-9234. If an animal appears to be a threat to the safety of an individual, call 911. 

What can I do about my noisy neighbors?

While the noise is occurring, call the Police Department non-emergency number 513-539-9234. 

Can I have an officer check on a license plate?

State and Federal regulations prohibit officers from using the computer to retrieve information not related to investigative purposes, and the information can only be shared with law enforcement entities. 

I saw an officer "bust" an intersection with his lights and siren only to turn them off when he/she got down the road. What was he doing?

Sometimes an officer responding to an emergency call is cancelled and this is why he/she may appear to be using his/her lights to get through an intersection. 

Why can't officers resolve or intervene in a civil matter?

Officers generally do not actively get involved in civil disputes as they are not empowered by state statute to do so. These incidents are best dealt with by contacting an attorney or the courthouse. However, do not hesitate to call for an officer in any situation, as he/she will recommend some options available to you. 

Why do officers shine so many lights when they stop a vehicle?

Officers are trained to utilize lighting techniques to illuminate a vehicle for the safety of themselves and the occupants of the vehicle, and it is not meant to be something that is annoying or a form of harassment. 

Why do I see officers speeding all over the place?

The Department Policies are specific about an officer's driving habits, and forbids any violation of speed that is not related to police duties. Officers are allowed, as set by statute and Department Policy, to exceed at times, the speed limit only as it relates directly to a police call. 

I'm intimidated by officers, would they mind me saying "hi" or shaking their hand?

Please feel free to approach any officer and strike up a conversation... they are after all serving you, and we encourage not only the officers but the public as a whole to meet and get to know our officers, we firmly believe that the success of any Department is dependent on community support.

   I have been a victim of Identity Theft, what do I do?

I have been a victim of Identity Theft, what do I do?

Contact the following credit bureaus:

  • Equifax , 1-888-766-0008.
  • TransUnion , 1-800-680-7289.
  • Experian , 1-888-397-3742.

If you are a resident of Monroe and are a victim of Identity Theft, call the non-emergency number at 513-539-9234 to have an officer dispatched to take a police report or stop into the police department to file the report. You should bring in any paperwork or evidence you have regarding the identity theft.

For further information regarding identity theft, visit the following links: