There is red water coming out of my faucet, how do I get rid of it?
Turn the water on in your bathtub and let it run for 10-15 minutes. Then try not to run any water for 1 hour. This should take care of the problem if it does not please call the Public Works Department at (513) 727-8953 and we will send someone out to flush.
While doing laundry, red water has stained my white clothes. What do I do?
Go to the lobby of the City building and ask the front desk for some "Red Be-Gone" at no charge.
What is the hardness in grains per gallon (gpg)?
8-10 grains per gallon.
I have learned that I am on a boil advisory, what does this mean?
The boil advisory is a precautionary measure put into place to make certain that water quality has not been compromised. While on a boil advisory you should not consume any City water unless it has been boiled for 10 minutes.