All utility payments must be received, not postmarked, by the due date that is stated on each bill to avoid a 10% penalty.

Payment options are as follows:

Mail Payments

Mailing Address:

City of Monroe
P.O. Box 42-461
Middletown, Ohio
45042-0461

Please allow sufficient mailing time for your payment to reach us before due date to avoid penalties. We are not responsible for lateness due to the delays by the post office.

Drop Off

You may drop off payment in person during normal business hours (8-5) at the front desk of the Monroe City Building at 233 S. Main Street, located one building north of the Monroe Post Office.

There is also a silver drop box located at the rear of the City Building outside of the community room. Payments are picked up twice daily during normal business hours.

Electronic Payments

Electronic payments are transactions made without the use of paper documents. Once you sign up for the service, the amount of your total monthly utility bill will be automatically deducted from your checking account on the due date, which is stated on every bill. You will still receive a printed utility statement each month to track utility usage. Your monthly checking account statement will reflect the withdrawal as proof that your utility bill has been paid. Please contact the utility billing office at 539-7374, extension 1002 to have an application mailed to you or email Brenda Johnson-Gibbs. You can also download an application (PDF File). A voided check will need to be returned with your application. If your application has been received at our office by the 15th of the month, automatic deductions will begin on the due date of the following month.