Utility Payment Options
*** There are no additional fees for any of our utility payment methods. ***
Automatic Payments:
The total balance on your utility account will be automatically deducted from your checking or savings account on the due date (the 18th) each month.
If you wish to sign up for automatic payments, download an application (PDF) and fax it to 513-360-2225 or drop it off at the City building.
(This form contains confidential banking information. Please do not send this completed form via email.)
If you would like to have the application mailed or emailed to you, please send a request via email to CSSInbox@monroeohio.org.
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Credit card payments online:
Accepted credit cards include Visa, Mastercard, or Discover.
Click here sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS sign up for online payments through UTILITIES ACCESS Credit Credit card pay Credit card payments online: Credit card payments online: to access the online payment portal!
The online portal also provides current charges, previous payments, and consumption history; however, the online portal does not have the capability to set up automatic or recurring credit card payments.
For instructions on how to register your account in the online payment portal click here Version Options Utility Payment Options Headline.
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Credit card payment by phone:
Our interactive voice response line is available 24/7!
(866) 907-3593
OR
(513) 539-7374, option 1.
Accepted credit cards include Visa, Mastercard, or Discover.
You will need a copy of your utility bill to input your account number and customer ID.
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Mail your payment to:
City of Monroe Utilities
PO Box 643972
Cincinnati, OH 45264-3972
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Walk-In Payments:
City Building Lobby (back side of building, Monroe Urban Center Main Entrance)
233 S. Main Street
Monroe, OH 45050
*Open 8:30am - 5:00pm, Monday-Friday (except holidays)
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24-Hour Drop Box:
The drop box is located on the back side of the City Building near the Monroe Urban Center Main Entrance.
Please do not put cash in the drop box - check or money order only.
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Payment Kiosk:
Payments accepted at the kiosk include cash, check, and credit cards (Visa, Mastercard, Discover.)
The kiosk is located in the City Building Lobby on the back side of the building, Monroe Urban Center Main Entrance.
Lobby hours are 7:00am-10:00pm daily.