utility Billing & Collections

• The City of Monroe generates utility bills MONTHLY.
  
  
• The service period on your utility bill is from approximately the 14th to the 14th of each month.
  Bills are mailed out on approximately the 27th each month.
  
  
• All utility bills are due on the 18th of every month.
  
  
• The City of Monroe does not provide gas or electric service.  
  Contact Duke Energy at 1-800-777-9898 for information on gas/electric service.

        
 Explore the links on the left for additional utility billing information.