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Hello, Monroe!
About Us
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Utilities
Frequently Asked Questions
Frequently Asked Questions
General Questions
Where is the Utility Billing office located?
What are the hours of the Utility Billing office?
Can you add / remove my name from a bill?
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Storm Water Utility Charge
What is a storm water utility?
Why do we need a storm water utility?
What is the concern about storm water quality?
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Street Light Utility Assessment
What is the street light utility assessment?
Why is the City utilizing a street light assessment?
Who is being assessed for the street lights?
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Summer Sewer Credit
What is the summer sewer credit?
How is the summer sewer credit calculated?
What if I fill my pool or water my lawn prior to the summer sewer credit period?
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Trash & Recycling
When is my trash day?
When is the large item pick up?
How can I rent a large trash container on wheels?
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Water Meter Reading & Equipment Fee
Who is required to have a water meter?
Can I tell if I have a leak by looking at the reading unit on my meter?
Who owns the water meters?
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Water Usage & Charges
How much is my water bill?
When is the next water meter reading?
Can you read my water meter before I move?
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Billing & Collections
Services
Utility Forms
Frequently Asked Questions
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