Do you accept payment arrangements?

To discuss possible payment arrangements, please contact the Utility Billing & Collections Office at 513-539-7374, option 1.

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1. Where is the Utility Billing office located?
2. What are the hours of the Utility Billing Office?
3. How do I sign up for new service?
4. Can you add / remove my name from a bill?
5. What are my options for paying my utility bill?
6. May I pay my utility bill with a credit card?
7. Do you accept payment arrangements?
8. I can't pay my entire utility bill by the due date. Will you accept partial payment?
9. Can you fax or e-mail a copy of my prior bills?
10. What is this delinquent message on my bill?
11. When is my utility bill due?
12. Is there a deposit for utility service?
13. When is my utility deposit returned?
14. How can I sign up for paperless billing?
15. My utility bill is high. What should I do?
16. Can I request an adjustment online?