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1. There is red water coming out of my faucet. How do I get rid of it?

Turn the water on in your bathtub and let it run for 10 to 15 minutes. Then try not to run any water for 1 hour. This should take care of the problem -  if it does not, please call the Public Works Department at 513-727-8953 and we will send someone out to flush.

2. What is the hardness in grains per gallon (gpg)?

The hardness is 8 to 10 grains per gallon.

3. I have learned that I am on a boil advisory. What does this mean?

The boil advisory is a precautionary measure put into place to make certain that water quality has not been compromised. While on a boil advisory, you should not consume any City water unless it has been boiled for 10 minutes.

There is no danger in showering while under a boil advisory (just be careful not to drink the water as you shower or bathe.)

If you are under a boil advisory and need to give water to your pets, it is a good idea to boil water for your pet as well.